Return and Shipping Policies

RETURNS POLICY

Missing items from shipments must be reported within 2 business days from date of receipt.

Returning Merchandise to Barr Bros Tactical.

-A Return Authorization (RA#) Number is required for all returned merchandise and must be requested within 30 days of original invoice date. Contact your sales executive to request an RA#. You will receive an email with further instructions when your return request is approved.

-RA#’s are valid for 10 business days from the date of issue.

-All unauthorized returns are subject to a 10% restocking fee.

-Merchandise that has been used or sold at retail is not subject to return to Barr Bros Tactical and should be referred to the manufacturer’s warranty repair center.

-All approved returns are subject to a 5% restocking fee and the dealer will be responsible for return shipping, unless the item was shipped by Barr Bros Tactical in error, or the product is defective cosmetically or mechanically when it arrives at the dealer.

-Return requests submitted for cosmetic reasons must be accompanied by pictures and will be approved for return at the discretion of Barr Bros Tactical.

-Once the returned item has been received and inspected, credit will be issued to the account.

Optics / Sights

Optics, Iron sights, and mounts must be brand new in the package to be eligible for return. If installation has been attempted or completed, returns will not be accepted by Barr Bros Tactical and any issues should be referred to the manufacturer’s warranty repair center.

NFA Regulated Items

-NFA regulated merchandise cancelled before shipment is subject to a 10% restocking fee.

-NFA regulated merchandise that has been shipped and is being returned is subject to a 20% restocking fee.

Refused Shipments

-First refused shipment = 5% Restocking Fee.

-Second refused shipment = 10% Restocking Fee.

-Third refused shipment = 15% Restocking Fee and account changed to prepay terms

Questions regarding our returns policy? Contact us at 207-576-1282

SHIPPING POLICY

Please Note: Phone or email inquiries are answered Monday through Friday. No inquiries will be answered Saturday, Sunday or national Holidays. Our normal shipping time is within 72 hours for in stock items , special orders or custom builds may take a little longer (this is from when your payment is processed, and does not include weekends). Please allow a few more business days for your order to arrive. We use UPS exclusively for all processed orders with signature required for orders over $100.